Privacy Policy

Last updated: September 1, 2025

Rajasthan Sweets operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Rajasthan Sweets is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.


Personal Information We Collect or Process

We may collect or process the following types of personal information depending on how you interact with the Services, where you live, and as permitted or required by law:

  • Contact details: name, billing/shipping address, phone number, email address.

  • Financial information: UPI, card details, payment confirmation, and transaction details.

  • Account information: login details, preferences, and settings.

  • Transaction details: items you view, add to cart, purchase, return, or cancel.

  • Communications: details you provide in emails, WhatsApp messages, or calls with our support team.

  • Device information: browser, device type, IP address, and identifiers.

  • Usage information: how you browse and interact with our store.


Sources of Personal Information

  • Directly from you (when you create an account, place an order, or contact us).

  • Automatically (through cookies and similar technologies when you use our website).

  • Service providers (such as payment gateways, courier partners).

  • Partners or third parties where applicable.


How We Use Your Personal Information

  • Provide and improve our Services: process orders, payments, returns, and shipping.

  • Marketing and promotions: send updates, offers, and recommendations (where you consent).

  • Fraud prevention and security: secure payments, detect suspicious activity, and protect our Services.

  • Customer support: respond to queries and resolve issues.

  • Legal compliance: comply with Indian laws and government requests.


How We Disclose Personal Information

We may share your information with:

  • Shopify (to operate and improve our online store).

  • Courier partners (Bluedart, DTDC, Delhivery) for delivery.

  • Payment gateways (Razorpay) for processing payments.

  • Marketing or business partners (only if you have consented).

  • Authorities or regulators (where required by law).


Relationship with Shopify

Our Services are hosted by Shopify. Shopify may process your personal information for improving their platform and supporting merchants. For more details on how Shopify handles your data, visit the Shopify Privacy Policy.


Third-Party Websites

Our store may contain links to third-party sites. We are not responsible for their privacy or security practices. Please review their policies before sharing any information.


Children’s Data

Our Services are intended for adults 18+ only. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us to request deletion.


Security and Retention

  • While we take reasonable measures, no system is 100% secure.

  • We retain your information as long as necessary for providing services, complying with law, and resolving disputes.


Your Rights

Depending on your location, you may have rights such as:

  • Access / Know what data we hold.

  • Correct inaccuracies.

  • Delete your data.

  • Opt-out of promotional emails (via the unsubscribe link).

You may exercise these rights by contacting us at rajasthansweets@gmail.com.


Complaints

If you have complaints about how we process your personal data, please email us. You may also escalate to your local data authority if applicable.


International Transfers

Since Shopify servers may be located worldwide, your information may be processed outside India. Shopify applies safeguards (like Standard Contractual Clauses) to protect your data.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date and notify you as required by law.


Contact Us

For any questions or concerns, contact us at:
📧 rajasthansweets@gmail.com
📞 XXXXXXXX
📍 Ajmer, Rajasthan, India
⏰ Support: Monday to Saturday, 10 AM – 5 PM